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Refund Process
if you are eligible for a refund, we will initiate the refund process promptly. Refunds will be processed using the same method of payment used for the original transaction, unless otherwise specified.
Compensation
Payment for all of our services is appreciated in advance. The client companies and entities engage with our services by either buying online through our websites, paying in cash or direct bank deposits. Invoices for services are issued as agreed with the clients. In case of contract breach from the client, the company will bill them according to the service provided and the client is obliged to pay for the services availed according to the contract.
Cancellation Policy
All agreements may be terminated with or without a cause by either party but Impact Marketing Management reserves the right to invoice the client for the work covered and offer 25% refund only on the payments maid. Upon cancelling subscription to networking activities and events, clients are offered 25% refund of their deposits. No refunds are offered on services already rendered, or if client misses an event after registration.
Timeframe
Defines the period during which customers can request a refund, often stated in days or weeks from the date of purchase or delivery.
Refund Method
Clarifies if partial refunds are offered for certain situations, such as returned products with minor damage.
Shipping and Handling
Specifies whether the customer is responsible for return shipping costs and any restocking fees.
Customer Responsibilities
Outlines any responsibilities the customer has when requesting a refund, such as providing proof of purchase or returning the item within a specified timeframe.